When coaching individuals we always remind folks that having great goals understanding were to go or what to do – and decent motivation are not sufficient to ensure results. Two individuals may have similarly clear targets and might be equally driven by them, yet the outcomes each achieves could be rather different. The difference has to do with the belief system both individuals have. Many beliefs must do with outcome expectancy. If you do not think your outcome will be there once you get through working on your issue, or you do not think you have got what it takes to find the outcome, you are not going to do what is necessary to achieve your objective. If you grew up thinking you are born unlucky, your activities will establish your belief. If you grew up thinking that no matter what happens you always triumph, so you will.
Unfortunately when it comes to organizational change management singapore, this appears to be sorely missed by organizational leaders and senior managers. The emphasis of organizational change management and development remains predominantly focused on strategy and goals and to an extent on the question of how we can motivate staff towards them. In my consulting career I have found that particularly in the social and humanitarian sector, a business where you would think belief is the driving force behind the organization’s presence, sadly there’s a preoccupation with the mechanics of goals and approaches. Leaders can become so involved in planning and managing the process they do not notice that little tangible results are being attained. The action becomes more important than the outcomes.
Nowhere is this more obvious than in humanitarian crises. In the Horn of Africa, tens of thousands of people have died due to lack of timely humanitarian help. Yet some few months ago, when I was discussing this issue at a meeting attended by number UN agencies and NGOs, a number of those senior officials nearly defended their lack of early actions saying ‘we could not have reacted until the next season of rains failed’ – by which time people were dying. Now those of you who might not recall, the 2011 drought and famine in the Horn was predicted nearly 9-10 weeks before it became CNN news. The argument went like, ‘we have all done our jobs – made plans, recognized provide resources, worked out plans, and all that – it is the authorities which did not do what they needed to do’.